Help center

Help with setup, sign-in, shortcuts, and billing.

Answers to the questions most people hit first when getting AIType working on Mac or Windows. If you still need help, email contact@aitype.work

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Getting started

Install the app, grant permissions, and make your first dictation in under 5 minutes.

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Billing & subscriptions

Manage your trial, team seats, and subscription from the app or by email.

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Getting started

How do I install AIType?
Download the Mac or Windows app from aitype.work and launch it once installation finishes. On Mac, AIType lives in the menu bar. On Windows, it runs from the system tray near the clock.
Nothing happens when I hold Fn.
On Mac, AIType needs Accessibility permission to detect the Fn key globally. Go to System Settings → Privacy & Security → Accessibility and enable AIType. On Windows, open the tray icon, check your shortcut in Settings, and make sure AIType is running before you hold the trigger key.
AIType isn't in the microphone permission list.
Make sure you installed AIType to /Applications (not run from the DMG directly). Re-launch, then press Fn once - macOS will prompt for microphone access.
How do I sign in?
Open Settings from the menu bar icon on Mac or the system tray icon on Windows, enter your email, and continue in the browser. New accounts can open AIType right away. Existing paid accounts may still finish sign-in from email.
How do I change the trigger shortcut?
Open AIType Settings from the menu bar icon on Mac or the tray icon on Windows and look for the shortcut setting. You can change the hold key from Fn or the current default to another key that fits your workflow.

Billing

How does the 14-day trial work?
The app is free to download. Your 14-day no-card trial starts the moment you sign in to the app. No card is required upfront. You are only asked to subscribe after the trial if you want to keep using AIType.
How do I manage my subscription?
Click the AIType menu bar icon and choose Manage Subscription. That opens the right billing page in your browser, including Stripe billing for paid accounts.
How do I cancel?
You can cancel from the billing page at any time, or email contact@aitype.work.
How do I add or remove team seats?
Start from the team form on the pricing page when you are ready to add seats. If you need help adjusting an existing team, email contact@aitype.work and we will help update billing and access.

Still stuck?

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